I am squeezing this post in, in the middle of packing, so I won’t keep you long.
Ahh. The author’s email list. Some hate them. Some love them. Either way, this is for the people who use them.
Before you send that email, do you have permission?
What do I mean by permission? This is your business, and you run the show. Do you really need permission?
Yes, you do.
You must have permission to email people anything that may be considered marketing or promotional content. Further, you must provide a way for them to unsubscribe or opt-out of the email if they choose to do so.
I am not talking about emailing here and there. I am talking about those of you sending mass emails every day to promote your products and services without getting permission. I am talking about the slick way that you BCC people who have not volunteered for the information you are sending.
This is not my opinion, guys. These are part of the legal requirement for email marketing.
“CAN-SPAM is one of the longest-running email marketing regulations in the world. Its laws were released in 2003 after years of email spam and unsolicited pornography filled inboxes the world over.” (Privacy Policies)
CAN-SPAM applies to US-based businesses sending marketing emails to US residents. Here are some of its requirements:
- Do not use deceptive email addresses, names, domain names or subject lines to mislead the recipient. Be truthful and honest.
If you are putting “Re:” in the subject line of your emails as if you are replying to someone when you are not, you are being deceptive and violating US privacy law.
- If the message contains adult content or explicit imagery, this must be specified clearly in the subject line of the email.
- Include a physical street address within the content of all marketing emails.
- Provide consumers with a conspicuous and straightforward way to unsubscribe from marketing emails. Fulfill unsubscribe requests within 10 days.
Be Safe and Use a Third-Party Email Provider
If possible, do not send emails without using a third-party email marketing service.
Third-party email services like ConvertKit, Mailchimp, and Mailerlite allow you to create a form people can use to sign up, giving them permission to be emailed. It also provides an easy way to comply with privacy laws because they already set it up that way. They embedded these into the form.
The Problem with Not Telling People to Subscribe to Your List
Ask any influencer, coach, mentor, or “guru” and you’ll learn the general rule of thumb is that when growing an email list, you never say, “Sign up to my email list.” Instead, you offer an incentive (say a free book or resource) that people will sign up to receive. They enter their email and download the freebie.
But here’s the thing:
You still have to mention they will be subscribed to your list.
- You cannot trick people into signing up for your email list.
- You cannot keep emailing people who have not given permission to be emailed.
- You cannot email people without a way for them to opt out.
- You cannot be deceptive. If someone did not reply to your email, there is no reason to put “Re” in the subject line like they did.
I hope this helps someone. Stay safe folks!